Produced by:
Matthew Ellison Consulting
in association with: WritersUA (formerly WinWriters)

UA Europe Conference


The Conference for
Software User Assistance
Professionals
16-17th September, 2010
Stockholm, Sweden

Conference Exhibition and Product Presentations

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Companies exhibiting

Click a logo for a description of the company.

3di logo ADAPT Localization Services logo Adobe logo
Alchemy CATALYST 8.0 logo EC Software logo HelpServer logo
Dr. Explain logo MadCap Software logo Mekon logo MindTouch logo

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3di Information Solutions

3di is expert in technical communication and multi-lingual localization.

Our clients include Alcatel-Lucent, Roche Diagnostics, Henderson, Barclays and Honda.

Beyond "translation", our range of specialist, technical expertise will help ensure you can develop an efficient approach for deploying multi-lingual software, e-learning, websites, and all forms of user assistance.

All senior members of the team have worked in this industry for more than 12 years and we work with experienced freelancers and specialist companies all over the world.

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ADAPT Localization Services

ADAPT Localization Services specializes in translation and localization for the Medical & Life Sciences and IT & Telecommunications industries. Offering all services from translation into over 80 languages through software localization, testing, engineering and pre-press tasks, ADAPT works for both large Fortune 500 corporations and smaller, highly specialized companies around the world.

ADAPT combines linguistic and subject-matter expertise with state-of-the-art language technology and a supreme commitment to customer care. Whether it is software, help systems, manuals, package inserts or IFUs, ADAPT has the experience, competence and well-defined processes to deliver the convincing results their clients have come to expect and rely on.

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Adobe

Adobe is proud to be a Gold Sponsor of the 2010 UA Europe Conference where we will be celebrating the release of the new Adobe Technical Communication Suite 2.5. We look forward to seeing you there!

To mark this special occasion, Adobe will be giving away one (1) free copy of the Technical Communication Suite 2.5.

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Alchemy Software Development

Alchemy Software Development is the leading provider of visual localization tools. Alchemy technologies are the world's most recognized visual localization technology with 80% of the world's largest software companies using Alchemy CATALYST to accelerate entry to international markets, improve revenue growth opportunities, and reduce their costs.

With over 25,000 licenses worldwide, Alchemy CATALYST is the dominant choice among professional development companies, localization service providers, and global technology leaders including Siemens, Apple, Corel, Philips, Sony, Canon etc.

Alchemy CATALYST 8.0 supports the localization, testing and engineering of help systems. With Alchemy CATALYST 8.0 the localization of compiled help files (i.e. CHM archives) is far more efficient than the traditional process of working on thousands of individual help topic files. For more information, see online tutorials.

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EC Software

Based in Salzburg, Austria, EC Software has been producing help authoring tools since 1997.

EC Software's flagship tool is Help & Manual. Once an insider’s tip among cutting-edge software developers and independent technical writers, Help & Manual is now firmly established as one of the leading help authoring tools. Highlights include user-friendliness, power, flexible output configuration options and the ability to take even the biggest projects in its stride. It is equally popular with individual authors and large corporate documentation teams working in multiple languages. Customers also praise the exceptional support and the inclusion of all tools required in a single inexpensive package.

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HelpServer

HelpServer is a web-based single-source help authoring tool and CMS for Help and Documentation. HelpServer enables you to create and deliver dynamic content tailored to a user profile and deliver context-sensitive embedded help, manuals, and knowledge bases. You have the option of either storing the content on your company's own web server or using HelpServer as Software as a Service. This server- and web-based concept offers some important advantages:

  • Provide help and documentation in realtime over the web to end-users
  • Authors can work together at any time from anywhere over the web
  • Authors can easily reuse content objects from a central database
  • Content can be dynamically tailored to specific users or to variables that are defined by the application launching the help call
  • HelpServer also allows single sourcing of content from the database into multiple file formats to embed in and ship with your software application

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Indigo Byte Systems

Indigo Byte Systems LLC provides tools to software developers, as well as business and home computer users. The company’s flagship product is Dr.Explain, a unique software tool that lets software vendors and technical writers dramatically reduce the time needed to produce help files, on-line manuals, and printable documentation. By analysing the structure of a program's graphical user interface, Dr.Explain automatically generates the necessary help topics for the software documentation. Dr.Explain produces professional help files and manuals in various popular formats that can be packed with an application, printed or loaded on-line.

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MadCap Software

MadCap Software, Inc. is a leading technical communication software firm specializing in integrated applications for end-to-end content development, delivery and management. MadCap’s software products provide state-of-the-art content workflow solutions for multi-channel publishing, including the Web, print, desktop and mobile. Through its strategic partner Microsoft Corp. (NASDAQ: MSFT), MadCap delivers solutions optimised for Microsoft Windows, Visual Studio, and the .NET environment. Headquartered in La Jolla, California, MadCap is home to some of the most experienced software architects and product experts in the documentation industry. Learn more about MadCap Software at www.madcapsoftware.com.

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Mekon

Mekon are leading UK systems integrators focused on increasing the effectiveness of your business content and technical communications. Thought leaders in XML and complex content processes, we leverage our expertise and cross-industry client experience to help you turn your content from a cost centre to a business asset.

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MindTouch

MindTouch assembles your organization's genius into strategic content. Using MindTouch for your strategic content you can increase customer acquisition, decrease customer retention costs and enhance your product and services development. MindTouch is also an amazing general-purpose platform for enterprise collaboration and rapidly developing social business applications.

At MindTouch, we believe enterprise software should be scalable, agile and extensible. Download our open source project, MindTouch Core, or trial one of our commercial products and see for yourself. Millions of people use MindTouch products every day, and we've been recognized with several industry awards for quality and innovation. We're confident you'll appreciate our work too.

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Exhibition overview and times

The Conference Exhibition provides you with a great opportunity to see the latest user assistance products and services, and to quiz the vendors. Please come ready with your toughest questions and your business cards.

The exhibition will be open at the following times:

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Product presentations (Thursday 17th)

At the end of the first day of main conference, there will be product presentations by three key authoring tool vendors:

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Exhibitors' information

The exhibition runs throughout the main conference, and is easily accessible to delegates during all break times, lunches and drinks receptions. There are many additional opportunities for promoting your products and services at UA Europe 2010, from inserting your company literature in the conference bags to sponsoring receptions and events.

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To receive an information pack on exhibiting at UA Europe 2010, please complete the following form:

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