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UA Europe Conference, 5-6 June, Kraków, Poland

The Conference for
Software User Assistance

Produced by:

   UA Europe logo

in association with:

WritersUA logo

Photo of main square, Kraków, in sunshine
UA Europe Conference, 5-6 June, Krakow, Poland

Technical Communicators:
Registration for UA Europe 2014 is Now Closed

UA Europe 2014 took place in the wonderful city of Kraków, Poland,
on June 5th - 6th, 2014.

Find out what there is to do in Kraków

UA Europe is an annual conference for technical communicators that focuses on software user assistance and online Help. It provides a unique update on the latest industry trends, technical developments, and best practice in software user assistance.

Special Track on Mobile User Assistance

Surveys show that end-users are increasingly using mobile devices such as smartphones and tablets to access user assistance — and the traditional design models for user assistance do not work well on these platforms. As a result UA Europe 2014 features an optional track that focuses on one of the hottest topics facing today's technical communicators: Mobile User Assistance.

The track includes the following sessions:


Introducing New Speakers for UA Europe 2014

We are delighted to introduce the following exciting new speakers who have not previously presented at a UA Europe Conference:

Photograph of Dr Chris Atherton
Photograph of Jang F.M. Graat
Photograph of Pawel Kowaluk
Photograph of Karen Mardahl
Photograph of Agnieszka Tkaczyk
Photograph of Willam van Weelden
van Weelden


Venue for UA Europe 2014

Photo of UA Europe 2014 venue: Park Inn, Kraków

UA Europe 2014 is at the 4-star Park Inn by Radisson Kraków.

The hotel has extensive state-of-the-art conference facilities, and features spacious and colourful bedrooms with free Wi-Fi.

It is located within a 15-minute walk of both the Wawel Royal Castle and the Jewish district of Kazimierz that has countless Bohemian cafés, bars and restaurants. Frequent trams run from right outside the hotel to the Old Town and to the railway station.

About the UA Europe Conference

This conference is for technical communicators, user assistance specialists, information architects, technical authors, software developers, documentation managers, and anyone else involved in the development of user assistance for software applications.

At the conference you'll learn the critical factors that contribute to effective user assistance, which in turn results in more successful software. The conference also provides a valuable opportunity for you to network with peers from more than 20 different countries from throughout Europe and the rest of the world.

There are sessions on:

  • Latest authoring tools and technologies for creating user assistance
  • New developments in XML and DITA
  • Current research on usability
  • Case studies showcasing innovative user assistance strategies and techniques
  • Developing user assistance in an Agile environment
  • Content design, use of language, and effective writing techniques
  • Industry trends and predictions for the future

All conference sessions and workshops are presented in English.

If you'd like to be kept informed of news and announcements about the UA Europe conference, you can:


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