UA Europe is an annual conference for technical communicators that focuses on software user assistance and online Help. It provides a unique update on latest industry trends, technical developments, and best practice in software user assistance.
Questions about the conference? Read our FAQs page.
Optional in-depth pre-conference workshops on the afternoon of Wednesday 7th June.
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Toronto-based guru Mark Baker opened the UA Europe 2017 conference with a keynote presentation based on his popular book Every Page Is Page One: Topic-based Writing for Technical Communication and the Web.
Mark also presented an enlightening session on structured writing, the subject of his new book due out later this year.
This conference is for technical communicators, user assistance specialists, information architects, technical authors, software developers, documentation managers, and anyone else involved in the development of user assistance for software applications.
At the conference you'll learn the critical factors that contribute to effective user assistance, which in turn results in more successful software. The conference also provides a valuable opportunity for you to network with peers from more than 20 different countries from throughout Europe and the rest of the world.
There are sessions on:
Over the past 11 years, delegates from the following 36 countries have joined us at the UA Europe Conference:
"Always so many great takeaways and thought-provoking topics"
"This conference makes me feel part of a wider, supportive community — and that is very worthwhile."
"Lots of 'Aha' moments, useful and fun talks. It was awesome!"
"Absolutely thrilled that I came! Thank you!"
"Organisation of conference was top banana!"
"Nice variation of topics; there was something for every taste."
"Excellent organization: we got all the information we needed and not more, all the talks started punctually…"
"I'll definitely be recommending to my colleagues for next year."
All conference sessions and workshops are presented in English.