The Conference for
Software User Assistance
Professionals
Produced by:
in association with:
Mark your Calendar for UA Europe 2012
UA Europe 2012 will take place in Dublin, Ireland,
on June 14th - 15th, 2012.
UA Europe is an annual conference that focuses specifically on software user assistance and online Help. It provides a unique update on all the latest industry trends, technical developments, and best practice in software user assistance.
If you'd like to be kept informed of news and announcements about UA Europe 2012, you can:
- receive announcements by email
or - follow the UA Europe Twitter account.
Read what attendees of UA Europe 2011 have to say
Here are two interesting reviews of the recent UA Europe conference in Brighton:
- Brighton Rocks: UA Europe 2011 by Ultan Ó Broin of Oracle
- UA Europe 2011 conference review by Ellis Pratt of Cherryleaf
21 Nations Represented at UA Europe 2011
We were delighted to welcome representatives from the following nations at the recent highly successful UA Europe 2011 conference in Brighton, UK:
Australia, Austria, Belgium, Bulgaria, China, Czech Republic, Denmark, Finland, France, Germany, Hungary, India, Ireland, Israel, Norway, Russia, Sweden, Switzerland, The Netherlands, United Kingdom, and USA.
More sessions than ever before
At the 2011 conference there was a selection of 18 different main conference presentations to choose from — almost twice as many as at the 2006 conference. For details on the sessions, see the conference session descriptions page.
Cultural opening to UA Europe 2011
Leah Guren of Cow TC in Israel opened the conference with an exploration of the impact of different cultures on Help usage.
Leah has been active in the field of technical communication since 1980 as a writer, manager, Help author, and consultant. She trains and consults on technical communication in Israel and throughout Europe, and her international clients include Intel, IBM, and Microsoft.
Leah also presented a valuable session on
Help Procedures That Work.
