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UA Europe Conference, 4-5 June, Southampton, UK

The Conference for
Software User Assistance

Produced by:

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in association with:

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UA Europe Conference, 4-5 June, Southampton, UK

Breaking News: Budapest plays host to UA Europe 2016

Photo of the Danube and Budapest

At the conclusion of the successful UA Europe 2015 conference in Southampton, Matthew Ellison announced that next year's conference will take place in the wonderful city of Budapest in Hungary. This news was received with great excitement and anticipation by delegates at the conference, and we look forward very much to an even bigger and better event next year. Make a note in your calendar now:
the dates for UA Europe 2016 in Budapest are 9-10 June, 2016.

Steve Krug presented a common-sense approach to the design of user assistance at UA Europe 2015

Photo of Steve Krug

We were delighted that Steve Krug, author of Don't Make Me Think: A Common Sense Approach to Web Usability presented two sessions at UA Europe 2015 in Southampton.

During his opening keynote, Steve conducted a live usability test on some real-life user assistance. And later in the conference, Steve discussed with Matthew Ellison the challenges they both experienced while working together to design the user assistance for a pioneering new software application.

Steve is internationally renowned and highly respected for his down-to-earth guidance on how to make web content easier to use. His books are based on the 20+ years he's spent as a usability consultant for a wide variety of clients including Apple,,, NPR, the International Monetary Fund, and many others.

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About the UA Europe Conference

UA Europe is an annual conference for technical communicators that focuses on software user assistance and online Help. It provides a unique update on the latest industry trends, technical developments, and best practice in software user assistance.

The conference is for technical communicators, user assistance specialists, information architects, technical authors, software developers, documentation managers, and anyone else involved in the development of user assistance for software applications.

At the conference you'll learn the critical factors that contribute to effective user assistance, which in turn results in more successful software. The conference also provides a valuable opportunity for you to network with peers from more than 20 different countries from throughout Europe and the rest of the world.

There are sessions on:

  • Latest authoring tools and technologies for creating user assistance
  • New developments in XML and DITA
  • Current research on usability
  • Case studies showcasing innovative user assistance strategies and techniques
  • Developing user assistance in an Agile environment
  • Content design, use of language, and effective writing techniques
  • Industry trends and predictions for the future

All conference sessions and workshops are presented in English.

Venue for UA Europe 2015

Photo of UA Europe 2015 venue: Grand Harbour Hotel, Southampton

UA Europe 2015 is at the 4-star Grand Harbour Hotel on the waterfront in the historic port city of Southampton.

Southampton is on the south coast of England and is just over an hour from London Waterloo by train. The Grand Harbour Hotel is a short walk or taxi ride from Southampton Central Station.

Southampton International Airport is just 20 minutes away by train or car, and has connecting flights across the UK and Europe.

The hotel boasts 173 comfortable rooms with breath-taking city and sea views, and has complimentary Wi-Fi throughout the venue.

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© Copyright 2015 Matthew Ellison Consulting

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