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UA Europe Conference
UA Europe Annual Conference 8-9 June 2017, Harrogate, UK

Sponsored by:

3di logo

The Conference for
Software User Assistance

The Conference for Software User Assistance Professionals

Conference partners:

WritersUA logo logo

Mark your Calendars for UA Europe 2017

UA Europe 2017 takes place in the delightful spa town of Harrogate, UK, on 8th - 9th June, 2017.

Optional in-depth pre-conference workshops on the afternoon of Wednesday 7th June.

Photo of the conference venue, the Crown Hotel, in the centre of Harrogate

UA Europe is an annual conference for technical communicators that focuses on software user assistance and online Help. It provides a unique update on the latest industry trends, technical developments, and best practice in software user assistance.

If you'd like to be kept informed of news and announcements about the UA Europe conference, you can:

Top speakers already confirmed for UA Europe 2017

Photograph of Mark Baker
Mark Baker: author of Every Page is Page One
Photograph of Scott DeLoach
Scott DeLoach: author of MadCap Flare 12 Developer’s Guide
Photograph of Leah Guren
Leah Guren: acclaimed presenter and UA guru
Photograph of Dr Tony Self
Dr Tony Self: author of The DITA Style Guide
Photograph of Beth Aitman
Beth Aitman: passionate advocate of user-centric design
Photograph of Matthew Ellison
Matthew Ellison: experienced UA trainer and consultant

About the UA Europe Conference

This conference is for technical communicators, user assistance specialists, information architects, technical authors, software developers, documentation managers, and anyone else involved in the development of user assistance for software applications.

At the conference you'll learn the critical factors that contribute to effective user assistance, which in turn results in more successful software. The conference also provides a valuable opportunity for you to network with peers from more than 20 different countries from throughout Europe and the rest of the world.

There are sessions on:

  • Latest authoring tools and technologies for creating user assistance
  • Industry trends and predictions for the future
  • Content design, use of language, and effective writing techniques
  • New developments in XML and DITA
  • The design and creation of mobile user assistance
  • Current research on usability
  • Case studies showcasing innovative user assistance strategies and techniques
  • Developing user assistance in an Agile environment

Over the past 10 years, delegates from the following 35 countries have joined us at the UA Europe Conference:

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • China
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Gibraltar
  • Hungary
  • Iceland
  • India
  • Ireland
  • Israel
  • Italy
  • Latvia
  • Netherlands
  • Norway
  • Philippines
  • Poland
  • Romania
  • Russia
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States

Comments from UA Europe 2016 in Budapest, Hungary:

"Always so many great takeaways and thought-provoking topics"

"This conference makes me feel part of a wider, supportive community — and that is very worthwhile."

"Lots of 'Aha' moments, useful and fun talks. It was awesome!"

"Absolutely thrilled that I came! Thank you!"

"Organisation of conference was top banana!"

"Nice variation of topics; there was something for every taste."

"Excellent organization: we got all the information we needed and not more, all the talks started punctually…"

"I'll definitely be recommending to my colleagues for next year."

All conference sessions and workshops are presented in English.